# How this site works | Commercial EPC Upgrades

> We are not a contractor. We publish commercial EPC guidance and pass your enquiry to one contractor. Here is exactly what happens to it.

Source: https://commercialepcupgrades.co.uk/how-it-works

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# We are not the contractor

Plenty of sites in this market read like a contractor and are not one. We would rather tell you what we are on a page of its own than let you work it out from the small print.

- Publish the guidance on this site, free to read.
- Take your enquiry and pass it to one commercial contractor.
- Keep a record of the enquiry and what you were told.

- Survey buildings, supply equipment or install anything.
- Carry out EPC assessments — that needs an accredited assessor.
- Sell your enquiry to a panel, or resell it afterwards.
- Charge you anything, at any point.

## What happens after you send an enquiry

1. You send an enquiry The building type, the floor area, the postcode and the rating you are on now. Enough for a contractor to know whether they can help and whether they cover you.
2. It goes to one contractor A single commercial energy efficiency contractor, matched by postcode. Not a panel, not an auction, and not resold to anyone else afterwards.
3. They contact you directly From that point the conversation is between you and them. They survey the building and quote you. We are not in the middle of it.
4. You decide There is nothing to cancel and no obligation. If the numbers do not work, say no.

## The company behind the site

Commercial EPC Upgrades is a trading name of HDCH Limited, registered in England and Wales, company number 16237398.

We have no financial interest in which products a contractor specifies or what they charge you. We are paid for the introduction, not a share of the job, which means we have no reason to push you towards an expensive measure — and it is why the guidance on this site tells you when lighting is not the answer for your building.

If you want to reach us about anything on this site, including asking us to delete your details, email [enquiries@commercialepcupgrades.co.uk](mailto:enquiries@commercialepcupgrades.co.uk) or call [07367 293494](tel:+447367293494). Monday to Friday, 9am to 5.30pm.

## The questions people actually want answered

### Are you a lighting contractor?

### How do you make money?

### Will I be contacted by lots of companies?

### What happens to my details?

### Can I just go straight to a contractor myself?

### Do you do EPC assessments?