There is a right order to do this in, and it is not the order most quotes arrive in. This page sets
out which measures move a non-domestic rating, which ones move it cheaply, and how to sequence the
work so you are not paying for the expensive end before you need to.
The rating comes from the building and its fixed services, not from your meter readings.
AI
The measure that moves a commercial rating furthest per pound in most buildings.
Illustrative image generated with AI. Not a photograph of a building we have worked on.
Start with the one fact that changes everything
A non-domestic EPC is an asset rating of the building and its services, not of your metered use. The assessment models the building — its fabric, its fixed
services and the controls on them — and produces a rating from that model. It does not read your
bills.
That single fact explains most of the confusion in this market. It is why a building can halve its
energy use through better housekeeping and keep exactly the same certificate. It is why switching
the lights off at night does nothing for compliance even though it does a great deal for your
costs. And it is why replacing what is installed is the only thing that moves a rating.
It also explains why lighting punches above its weight. Lighting is a fixed service, it is cheap to
replace relative to heating plant or glazing, and replacing it typically cuts lighting energy by
a substantial margin, commonly more than half. You are changing an input the model takes seriously, for the least money and the
least disruption of anything on the list.
The order to do it in
Measures have an order, and the order is set by cost per rating point rather than by size of saving.
A measure that saves a great deal of money and costs a great deal of capital is a worse first move
than a cheap measure that moves the rating a modest amount.
Where this goes wrong
Two failure modes, and they are opposites. The first is doing nothing until a deadline is close, then
discovering that the only available route is the expensive one because the lease events you could
have used have already passed. The second is spending on a large capital measure early, on the
strength of a saving figure, without checking what it does to the rating in your particular building.
Both are avoided by the same thing: find out where the headroom is before you spend, and sequence the
work against the building rather than against a sales call.
Four steps, in this order
Find out what is actually driving the scoreNot what is cheapest in general — what is heaviest in your building. Two buildings on the same band can need completely different work. A pre-works assessment is the difference between a plan and a guess.
Do the cheap fixed services firstLighting, then lighting controls. Lowest capital, fastest payback, least disruption, and they change inputs the model reads directly. In a warehouse this is often the whole job.
Reassess, and see where you actually landedBefore committing to anything expensive. The improvement from the cheap measures is frequently larger than expected, and occasionally smaller — either way, you now know the real gap rather than a modelled one.
Tie the expensive measures to an eventHeating plant, fabric and glazing belong to a refurbishment, a void or a lease event. Doing them standalone under deadline pressure is how upgrade budgets get spent badly.
Cost per rating point, in rough order
Deliberately without units. The ranking is what is useful; a pounds-per-point figure would be
invented precision, and your building can reorder this list completely.
Lighting (LED replacement) BEST VALUE
Lowest cost per rating point in most buildings
Lighting controls RANK 2
Often better value than fixtures alone
Heating controls and zoning RANK 3
Cheap, but limited headroom on its own
Solar PV RANK 4
Moves the rating and the bill, higher capital
Heating plant replacement RANK 5
Large improvement, large capital
Fabric and glazing WORST VALUE
Usually the worst value per point let alone per pound
Relative ranking, not a measured scale. Bars show order of value per rating point in a typical building and
carry no units deliberately. Your building can reorder this list entirely, which is what a survey is for.
Questions about improving a rating
What is the quickest way to improve a commercial EPC rating?
Lighting, in most buildings. It is the cheapest fixed service to replace, it does not need the building emptied, and it changes an input the assessment reads directly. Controls alongside it are usually the next best value.
Why did my rating not improve after I cut my energy use?
Because a non-domestic EPC is an asset rating of the building and its services, not of your metered use. It models the building and its fixed services rather than reading your meter, so operational changes — switching things off, changing shift patterns, better housekeeping — reduce your bill without touching the certificate. Only changing what is installed moves the rating.
How many bands can I expect to move?
There is no general answer, and anyone offering one has not seen your building. It depends on how far below the standard you are, which services are driving the score, and what has already been done. An assessment models it properly, which is the point of doing one before committing capital.
Do I need a new EPC after the work?
A certificate reflects the building at the time it was assessed, so an improvement only shows once the building is reassessed. Plan the reassessment as part of the project rather than as an afterthought, and keep the evidence of what was installed.
Should I get an assessment before or after the upgrade?
Before, if you are spending meaningful money. A pre-works assessment tells you where the headroom is so you do not pay for a measure that moves your particular building very little. After the work you reassess to capture the improvement.
Next step
Find out what your building actually needs
Tell us the building type, the floor area and the rating you are on now. One commercial contractor comes back to you with a quote. No panel, no cold calls.